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Placing Orders in “Fast Markets”


Templer Holdings recommends that you be aware of price actions during important data releases and determine your personal levels of comfort and risk. During volatile market periods that can be caused by important data releases, the following information serves as a guideline for placing orders.
  • Sufficient cash or buying power is required before you place any trade. Check your account to be sure that you have adequate funds before you do any trading.

  • Market order executions may differ significantly from the price you were quoted during fast markets. Limit orders may offer a level of protection from these market fluctuations.

  • If you have yet to receive confirmation on a trade placed earlier in the day, do not place the same order again. A delay in receiving word on a confirmation does not necessarily mean that the order has not been executed. This applies to all types of orders. You can call the trading desk and request a "status check" and Templer Holdings will look into the status (i.e., open, executed, cancelled, etc.) of your order.

  • If you have a discrepancy about an order you placed or an execution you received, please have the all the necessary information ready before you call: Account Number, Ticket ID #, Buy/Sell, Currency Pair, Lot Size, Price, Time, Online or Telephone Order. The more information you give Templer Holdings, the better Templer Holdings can expedite your query during fast market conditions.
Templer Holdings will not be held liable for customer losses due to fast or volatile foreign exchange markets, electronic disruption in service, service delays, incorrect information received from service vendors (i.e. quotations, new services) and/or customers (i.e. client profile data, updated data).



 
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